Terms & Conditions

Welcome to Buffalo Tree Specialists. By accessing our website at www.buffalotreerspecialists.com or using any of our tree care services, you agree to be bound by the following Terms and Conditions. Please read them carefully before booking a service or submitting any information through our website.

If you do not agree with any part of these Terms and Conditions, please do not use our website or engage our services. These terms apply to all visitors, clients, and users of our website and services.

Last Updated: July 25, 2026

About Us

Business Name: Buffalo Tree Specialists
Address: 55 Gardeners Lane, Buffalo, NY 14201, USA
Phone: +1 716-707-1974
Email: buffalotreerspecialists@gmail.com
Website: www.buffalotreerspecialists.com

Buffalo Tree Specialists provides professional tree care services including arborist consultations, tree removal, trimming and pruning, emergency tree services, stump grinding, storm damage cleanup, land clearing, crane-assisted tree removal, and commercial tree services across Buffalo, NY and the surrounding areas.

Use of Our Website

By accessing and using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.

You must not misuse our website by knowingly introducing viruses, malware, or other harmful material. You must not attempt to gain unauthorized access to our website, servers, or any systems connected to our website. We reserve the right to suspend or terminate access to our website at any time and without notice if we believe these terms have been breached.

Service Estimates and Bookings

All estimates provided by Buffalo Tree Specialists — whether in person, by phone, by email, or through our website contact form — are provided in good faith based on the information available at the time of assessment. Estimates are not binding contracts and may be subject to change following a full on-site inspection of the property and the trees in question.

A booking is confirmed only when both parties have agreed to the scope of work, the estimated cost, and the scheduled service date. We reserve the right to decline or cancel any booking at our discretion. Any changes to the agreed scope of work may result in an adjustment to the final cost, which will be communicated to the client before additional work proceeds.

Pricing and Payment

All prices quoted for our tree care services are in US Dollars and are based on the scope of work agreed during the initial assessment. Final pricing may vary if the scope of work changes once our team is on site due to unforeseen conditions such as hidden structural damage, root complications, or additional safety requirements.

Payment is due upon completion of the agreed service unless a separate payment arrangement has been confirmed in writing prior to the start of work. We accept payment by cash, check, and major credit or debit cards. Late payments may be subject to additional charges. Buffalo Tree Specialists reserves the right to pursue outstanding balances through appropriate legal channels if necessary.

Cancellations and Rescheduling

We understand that circumstances can change. If you need to cancel or reschedule a booked service, please notify us as soon as possible by phone or email. We request at least 48 hours notice for cancellations or rescheduling where possible. Cancellations made with less than 24 hours notice may be subject to a cancellation fee to cover the cost of crew scheduling and equipment preparation.

Buffalo Tree Specialists reserves the right to reschedule any service appointment due to unsafe weather conditions, equipment issues, or other circumstances beyond our control. In such cases, we will contact you as early as possible to arrange an alternative date at no additional cost to you.

Access to Property

By booking a service with Buffalo Tree Specialists, you confirm that you are the property owner or have the legal authority to grant access to the property for the purpose of carrying out tree care work. You agree to ensure clear and safe access to all areas of the property where work is to be carried out, including removing any obstacles that may hinder our team or equipment.

Buffalo Tree Specialists will take all reasonable precautions to protect your property during service delivery. However, some minor disturbance to lawns, soil, and garden beds is unavoidable during tree removal, stump grinding, crane operations, or land clearing. We will make every effort to minimize disruption and restore the work area before leaving your property.

Responsibility for Trees and Property

Buffalo Tree Specialists will carry out all agreed work with professional care, skill, and attention to safety. However, we cannot be held responsible for pre-existing damage, decay, disease, or structural weakness in trees that was not visible or identifiable at the time of our initial assessment. Our arborists will communicate any concerns identified during the work and discuss the appropriate course of action with you before proceeding.

It is the responsibility of the property owner to ensure that all relevant permissions, permits, or local authority approvals have been obtained before any tree removal, pruning, or land clearing work begins. This includes checking whether any trees on the property are subject to Tree Preservation Orders or other local planning restrictions. Buffalo Tree Specialists accepts no liability for work carried out based on incorrect or incomplete information provided by the client.

Emergency Tree Services

Our emergency tree service operates 24 hours a day, 7 days a week. Emergency callouts are prioritized based on the severity of the hazard and the safety risk posed to people and property. Response times may vary depending on demand, weather conditions, and the availability of our crew and equipment at the time of your call.

Emergency service pricing may differ from our standard service rates due to the nature of out-of-hours work, equipment mobilization, and the urgency of the response required. All emergency pricing will be communicated to you before work begins wherever possible, or as early in the process as circumstances allow.

Limitation of Liability

Buffalo Tree Specialists carries full public liability insurance covering work carried out on residential and commercial properties. In the event of damage caused directly by the negligence of our team during a booked service, our liability is limited to the cost of repairing or replacing the damaged item up to the limits of our insurance policy.

We are not liable for any indirect, consequential, or economic losses arising from the delivery of our services, including but not limited to loss of use of land, loss of revenue, or damage to property resulting from pre-existing tree conditions that were not reasonably identifiable at the time of our assessment. Nothing in these Terms and Conditions limits our liability for death or personal injury caused by our negligence.

SMS and Marketing Communications

By providing your phone number and consenting to receive communications from Buffalo Tree Specialists, you agree to receive text messages related to your service bookings, estimates, and where you have opted in, our marketing and promotional updates. You may opt out of SMS communications at any time by replying STOP to any message you receive from us.

We will never sell or share your contact information with third parties for their own marketing purposes. All communications from Buffalo Tree Specialists are sent in accordance with our Privacy Policy and applicable US telecommunications regulations.

Intellectual Property

All content on the Buffalo Tree Specialists website — including text, images, graphics, logos, icons, and videos — is the property of Buffalo Tree Specialists or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or republish any content from our website without our prior written permission.

You are welcome to share links to our website and reference our services for personal, non-commercial purposes. Any unauthorized use of our content may result in legal action. If you wish to use any of our content for commercial or promotional purposes, please contact us to request permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. These links do not constitute an endorsement of those websites or their content. Buffalo Tree Specialists has no control over the content, privacy practices, or availability of any third-party websites and accepts no responsibility for any loss or damage that may arise from your use of them.

We encourage you to review the terms and privacy policies of any third-party websites you visit through links on our website before providing any personal information or engaging their services.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States of America. Any disputes arising from these terms or from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of New York State.

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the remaining terms, which shall continue in full force and effect.

Changes to These Terms

Buffalo Tree Specialists reserves the right to update or amend these Terms and Conditions at any time without prior notice. Any changes will be reflected on this page with an updated “Last Updated” date. Your continued use of our website or services following any changes constitutes your acceptance of the revised terms.

We recommend reviewing these Terms and Conditions periodically to stay informed of any updates that may affect your use of our website or your engagement with our tree care services.